Support

Help with Sol

Short answers to what people ask most. Can't find yours? Write to us.

Which phones does Sol work on?

iPhones on iOS 26 or later, and Android phones on Android 8.0 or later.

Some features depend on what your phone's camera can do, such as RAW, 4K and HDR video.

Is Sol the same on iPhone and Android?

Yes. Both apps run the same colour engine and the same film files, tested against shared images, so a film or a recipe looks the same on either.

Photos can still differ a little, because the phones' sensors and their own processing differ.

Does the viewfinder match the photo?

That's the point of Sol. The viewfinder runs the same film as the saved photo, and we measured the differences between them on real shots and fixed them.

The saved photo gets more processing than the live view, such as noise reduction, multi-frame merging and full resolution, so fine detail can look a little cleaner. The film is the same.

What does RAW do?

In RAW, Sol develops the sensor's raw data itself and runs it through the same film, so none of the phone's own processing sits between the sensor and the film. RAW is part of Sol Pro.

How do recipes work?

A recipe is your own version of a film: white balance, tint, saturation, hue, shadows, highlights, grain, sharpness and clarity, set on top of any film and rendered live in the viewfinder.

Free keeps 3 recipes of your own; Sol Pro keeps as many as you like. Sharing a recipe by link, file or QR code is part of Sol Pro. Anyone can open a recipe shared with them.

How do I get Sol Pro back on a new phone?

Sol Pro belongs to your App Store or Google Play account; Sol has no account of its own. On the new phone, use the same store account, open Sol and restore your purchase.

A subscription from the App Store works on iPhone, and one from Google Play works on Android. They don't carry over between the two.

How do I cancel Sol Pro?

Through the store you bought it from. On iPhone: Settings, your name, Subscriptions. On Android: Google Play, your profile, Payments & subscriptions, Subscriptions.

Pro stays on until the end of the period you've paid for. Deleting the app doesn't cancel a subscription.

How do I delete my data?

Sol has no account, and your photos and recipes live only on your phone, so there's nothing for us to delete. Deleting the app removes what Sol keeps; photos you saved to your photo library stay there until you delete them.

If you joined the launch list, every email has an unsubscribe link, and unsubscribing deletes your address.